I already tried to cancel before but I don't know why it was not cancelledįinal Business Response /* (4000, 11, 4) */ (The consumer indicated he/she DID NOT accept the response from the business.) Your payment has been processed according to the subscription plan you had chosen and the Grammarly Billing Policy and Terms of Service: įinal Consumer Response /* (3000, 9, 9) */ PaymentsPlease note that it may take up to days for the refund to appear on your statement I have reviewed your account history and activity since the sidate and, as an exception, refunded the Your subscription associated with the email was cancelled by you on Feb Initial Consumer Rebuttal /* (2000, 7, 2) */ Please do not hesitate to contact us with any questions or comments you may have
#Grammarly customer service free
Please feel free to contact me with any questions or comments you might have
#Grammarly customer service full
I have reviewed your account information and refunded $USD to make it a 1-month account for youPlease look for the funds to appear on your credit card within the next business days (depending on your bank)Ĭanceling a subscription cancels all future scheduled payments of that subscriptionYou now have full access to Grammarly for one month (till Mar 7)After this period is over, you will be invited to continue using Grammarly, choosing a subscription plan of your preference
Thanks for your updated messageI apologize for the delay in my response Our records show that ***, our customer support representative, refunded $USD on Feb-09-17:UTC, confirming the refund associated with the customer's account I accept the full refund from the company but do not agree with the statements made in their response (The consumer indicated he/she ACCEPTED the response from the business.) Initial Consumer Rebuttal /* (2000, 7, 5) */ It has five months since the payment for the annual usage of Grammarly was made, and we are unable to refund the charge per PayPal's refund policyHowever, we made an exception and sent money to Linguistics LLC, you have sent $USD to *** ***īefore submitting the payment, the buyer accepted electronic Terms of Service, thus entering into a legally binding contract with our company
#Grammarly customer service trial
The buyer, *** *** with email: has created a 7-day free trial account on on Sep 30, The buyer has accessed Grammarly on multiple occasions, resulting in manuscript checks, documents edited with The buyer was given a 7-DAY FREE TRIAL to evaluate the service WITHOUT PAYING FOR ITThe buyer has chosen to keep the account past 7-day free trial period, resulting in the PayPal charge, hence, indicating their satisfaction with the productWe didn't receive a cancellation request either
Not attempt to resolve this issue with our side directly
We have conducted an internal investigation of this case and located the transaction in questionWe could not trace any correspondence between our representatives and the buyer, indicating that the buyer did Initial Business Response /* (1000, 5, 1) */
0 kommentar(er)
